How do we provide these “accidental narcissists” what they need to engage with our properties?
This Week’s Freebie: A jarring transition from your website to booking engine environment is one of the biggest causes of online booking abandonment.
Here are 5 things hoteliers are feeling thankful for this Thanksgiving.
This Week’s Freebie: Counteract shrinking booking windows with a smart (and simple) reservation recovery campaign.
There are a number of reasons why the cost of acquisition continues to spike (along with the blood pressure of some owners).
Here are the three most effective ways hotel salespeople can elevate their digital game.
This Week’s Freebie: Win more meeting and event business by conducting a loss analysis and figuring out what went wrong with your failed bids.
This Week’s Freebie: Cut out all unnecessary fields, steps, content, graphics and clutter that stand in the way of streamlined mobile bookings.
The focus among hoteliers is now shifting toward closely controlling costs, especially among management companies, whose earnings are directly tied to property performance.
This Week’s Freebie: Use generic amenities and perks to create perceived direct booking benefits.