Modern CRS and distribution technology should have service built in.
It’s time for the CRS to do more.
Powerful Twin Engines
Booking Engine
Increase Direct Conversion Rates
The hospitality industry has been asking for a modern e-commerce and booking engine user experience, one that reduces friction every step of the way. That’s the promise behind the Tambourine Booking Engine. High-quality design and UX best practices are paired with the best-in-class service Tambourine has always been known for.
Call Center
Power The Other Half Of Your Direct Strategy
The call center is as critical to the bottom line as your hotel website. Call center agents see as high as a 68% conversion rate on new bookings. In addition, when voice agents follow up with travelers who abandoned the booking, they see, on average, 30% conversion rates.
Hotel & Flight Packaging
Directly compete with the OTAs by packaging hotel and air.
When destination resorts package with flights, they create an OTA-like experience for travelers. That means they can offer more competitive pricing, giving travelers another reason to book direct.
Distribution
GDS, OTAs, Metasearch and so Much More.
Distribution means connecting your hotel to travelers wherever they choose to shop. Whether a traveler is hotel hunting on the OTAs, buying a curated travel experience from an agency, or last-minute rate shopping on metasearch, connectivity is key.
