How does this famous NYC hotel get extraordinary marketing results?

Lotte New York Palace, one of New York City’s most iconic historic hotels, approached Tambourine for a full-service digital marketing program to increase their market share and direct bookings, while telling their story in a more compelling way. As Agency of Record, we helped establish a brand voice for the property, designed a more user-friendly site with dramatically better visuals and storytelling, launched targeted email marketing and PPC campaigns, and executed a new social media strategy.

  • Multilingual website design and programming 
  • Strategic branding
  • Search engine optimization 
  • SEM & PPC management 
  • Metasearch 
  • Email marketing 
  • Social media management &
    advertising campaigns
  • Hotel video & photography

Website desktop & mobile design

After an extensive global search amongst the leading hotel marketing firms, we are confident to have selected Tambourine as our marketing partner... Their unique combination of advanced ecommerce capabilities, paired with a strong understanding of high-end luxury branding, have made them a perfect fit for our needs.”
-Becky Hubbard
General Manager at Lotte New York Palace

Hotel & lifestyle photography

Digital marketing



Strategic branding