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Sales Development Representative

We are growing fast, and are looking for entry level Sales Development Representatives to join our Sales team! This role is focused on outbound lead generation to support vertical segment-specific efforts of the go-to-market strategy. If you are self-motivated, results driven, poised, and a go-getter then this role might be perfect for you! Celebrating its 37 year anniversary, Tambourine is looking for innovative thinkers and leaders who inspire. This is an in-person position based out of our headquarter office in Fort Lauderdale, FL.


Tambourine is a fast-paced and quickly growing hospitality & tourism marketing firm with a laid-back culture and a progressive approach. We deliver an all-inclusive managed service program that ensures maximum traffic and conversions across all digital channels. Our team utilizes our own best-in-class technology, branding, print, traditional ad campaigns, and content creation to transform e-commerce for hotels, resorts and destinations. Find us @TamboGram.

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Sales Development Representative


2+ years


100 W Cypress Creek Rd Suite 550, Fort Lauderdale Florida 33309

What you will be doing

  • Execute a minimum of 300 outbound calls per week to targeted prospects.
  • Identify decision makers within targeted prospects, gain an audience, and set up appointments for a needs/alignment review.
  • Achieve or exceed a 5% dial-to-appointment rate.
  • Collaborate with a dedicated Sales Director to optimize appointment quality, yielding a minimum of an 85% appointment show rate and a 40% lead-to-opportunity conversion rate.
  • Coordinate with the marketing department to support account penetration campaigns.
  • Navigate and leverage Salesforce to maximize prospect targeting efforts.
  • Other related responsibilities, as assigned.

What we need from you

  • At least two (2) years of client-facing experience, either in a sales or service capacity
  • A track record of persistence and overcoming adversity
  • Excellent self-discipline and self-motivation
  • Strong interpersonal and communication skills
  • Genuine desire and interest in a direct B2B selling role
  • Working knowledge of CRM system concepts, preferably Salesforce
  • Proficiency in Microsoft Word and Excel
  • High level of eloquence in regards to technology and marketing a plus
  • Google Drive experience a plus
  • Experience with the hospitality industry is a plus
  • Proficiency in Mac OS and Keynote
  • Multi-lingual
  • Undergraduate degree or equivalent experience in the field

Benefits & perks you receive from us

  • Medical Insurance (base option 100% company paid)
  • Dental & Vision Insurance
  • 401K (after one year of employment)
  • Life & Disability Insurance (company paid)
  • Additional Life & Disability
  • Parental Leave
  • Pet Insurance
  • Paid Time Off
  • Extra PTO for recreational stays in client properties
  • Work From Home time (six days per month)
  • Commuter discount with Tri-Rail
  • Employee travel discounts

How we invest in you:

  • Clean, modern office design with high-end appliances
  • Mac Laptop with Apple accessories
  • Cross-departmental Discovery
  • Ongoing Training
  • Healthy Snack Options
  • Garage Parking
  • All Day Building Security
  • Outdoor Terrace
  • Creative work atmosphere (Tambouriners are the office DJs!)
  • Leisure Games (Pool Table, Shuffleboard, Arcade)
  • Monthly Celebrations to cultivate the culture and friendships!

Equal Opportunity Employer

Tambourine does not discriminate, and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, martial status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as outlined by federal, state, or local laws, in the process of hiring, retention, or the promotion of the employee.

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our culture

We make great work. But, culture is more than that—it’s about making it great to work. We believe that loving what you do is all about loving how you do it. We’re about much more than cocktail parties and pool tables (although, we do have both). We champion individuality, strive for unity, and seek to keep the opportunities for growth wide open.

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